Within certain limits, air carriers are allowed to set their own prices and terms and conditions of service. These are set out in a tariff. For more information about tariffs, see the box in the Complaints section of this booklet.
Air carriers offer a number of different types of air fares. Prices and restrictions depend on a number of market factors, including destination, distance and time of year. It is important that you make enquiries before making a reservation since air fare types, prices and restrictions vary greatly.