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Organizational Chart

Organizational Chart

Reporting to the Chair and Chief Executive Officer:

Dispute Resolution Branch

  • Rail, Air and Marine Disputes Directorate
    • Air and Marine Investigations Division
      • Marine investigations (port authority user fees complaints; pilotage authority fees, Shipping Conferences Exemption Act, 1987; contested coasting trade applications)
      • Air investigations (tariff, pricing and discontinuance of service complaints; NavCanada appeals
    • Rail Investigations Division
      • Rail services and rates investigations including interswitching, competitive or single line rates, joint rates, running rights, level of service and final offer arbitration
    • Engineering and Rail Complaints Division
      • Rail noise and vibration complaints
      • Crossing disputes between railways and municipalities, road authorities, utility companies and landowners
      • Apportionment of costs for railway works
      • Rail construction applications
      • Environmental assessments (CEAA)
      • Track determinations
  • Air Travel Complaints Directorate
    • Complaints Division
      • Air Travel Complaints
  • Accessible Transportation Directorate
    • Regulations, Research and Analysis Division
      • Accessibility-related codes of practice (all modes) and regulations
      • Surveys of carriers and terminal operators
      • Advice to service providers on implementation of standards
      • Consultations
    • Accessible Complaints and Investigations Division
      • Investigations of complaints about obstacles to the mobility of persons with disabilities
    • Monitoring and Liaison Division
      • Public and industry education and liaison
      • Monitoring of training regulations
  • Alternative Dispute Resolution Services Directorate

Industry Regulation and Determinations Branch

  • Regulatory Approvals and Compliance Directorate
    • Insurance and Marine Determinations Division
      • Rail :
        • Inquiries on Rail Crossing Orders; Rail certificates of fitness
      • Marine:
        • Non-Contested Marine Coasting Trade Applications
    • Air Licensing and Charters Division
      • Air licensing (domestic and international)
      • International charter permits
    • Financial Evaluation Division
      • Canadian  air carrier ownership requirements
      • Minimum financial requirements
      • Protection of advance payments
    • Enforcement Division
      • Inspection of Canadian-based air carriers and federally-regulated passenger terminals
      • Administration of sanctions for non-compliance
  • International Agreements and Tariffs Directorate
    • International Agreements – Division A
      • Administration of international air transport agreements
      • Applications for extra bilateral authorities, approval of commercial arrangement (code share, wet lease)
    • International Agreements – Division B
      • Administration of international air transport agreements
      • Applications for extra bilateral authorities, approval of commercial arrangement (code share, wet lease)
    • Tariffs and Research Division
      • Air Carriers:
        • International air tariff filings
        • Special permissions
        • General schedules
        • Air tariff regulations
  • Industry Determinations and Analysis Directorate
    • Financial Analysis Division
      • Rail:
        • Depreciation / Cost of capital
        • Net salvage value determinations
        • Uniform Classification of Accounts
    • Economic and Cost Analysis Division
      • Economic analysis and monitoring of economic trends
      • Determination of unit costs; Rail Crossing Directives
      • Interswitching rates
    • Grain Division
      • Rail:
        • Revenue caps – CN/CP
        • Volume Related Composite Index determination
    • Audit Services and Statistical Analysis Division
      • Rail, Air, Marine:
        • Audits of financial/accounting and other systems
        • Statistical analysis